Home > Emergency Medicine > ED Leadership and Management

ED Leadership and Management

Frank Lee, MD, FAAEM
Vice President of Medical Affairs, Emergency Medicine Division

Making the connection between administration and the clinical aspects of our organization is where Dr. Frank Lee, vice president of medical affairs, excels. Providing oversight of all clinical aspects within Exigence makes him a key figure in helping to shape our future direction.

Dr. Lee has quickly made a name for himself in and outside of our organization. He was named a full general partner in 2002; three years later, as an Exigence regional director, he provided clinical and administrative expertise for our western region connections. He was named vice president in 2006.

He excels at identifying process improvement opportunities, analysis of processes and he has thorough knowledge in the implementation of electronic medical records systems.

Board certified in emergency medicine, Dr. Lee was named chair of the emergency department at St. Joseph Hospital in 2002, a position he maintains today. He spearheaded an initiative at St. Joseph’s called Project Renaissance, which has been met with high praise in the medical community. He championed the implementation of a new electronic medical records system, the first for a private ER in the region. He also led the design of the hospital’s new emergency department, which has won several awards. The success of that effort has been measured in improvements in the patient length of stay, patient satisfaction and increased volume.

Dr. Lee was recently honored with the Caritas Award from St. Joseph Hospital, which recognizes outstanding service and dedication along with support to the community. He also serves on the hospital foundation’s board of directors.

Dr. Lee is a frequent lecturer to medical staffs and organizations on a range of topics related to emergency medicine and he is also certified in ultrasound. He continues to practice emergency medicine at St. Joseph’s, Mercy Hospital, Sisters Hospital, and urgent care facilities. He is also an assistant clinical professor.

He completed his residency at the University at Buffalo’s School of Medicine, earning his medical doctorate along with a bachelor’s degree in biological sciences from the University at Buffalo.

John Radford, MD, FAAEM
Director of Medical Management, Emergency Medicine Division

With more than 10 years of emergency medical experience, Dr. John Radford has the first-hand knowledge necessary to know what it takes to operate emergency departments.

Dr. Radford is the director of medical management for Exigence Emergency Medicine Services. He is responsible for recruitment and retention of physicians to the emergency medicine line of business. He is also site director for emergency department operations at Our Lady of Lourdes Hospital in Binghamton, NY and Lock Haven Hospital in Lock Haven, PA.

In addition to his administrative role, Dr. Radford also serves as an emergency medicine physician at the Binghamton and Lock Haven hospitals, and at South Buffalo Mercy Hospital.

He joined Exigence in March 2007. Dr. Radford said he wanted to join the company because of its diversity, with a footprint in numerous areas of medical care. He also saw the tremendous growth opportunity for Exigence.

Prior to joining Exigence, he spent seven years as the assistant director of the emergency medicine department at Brooks Memorial Hospital in Dunkirk, NY. Dr. Radford also spent time as the chief resident at the University at Buffalo School of Medicine and Dental Consortium. In this role he was the grand rounds lecturer, was responsible for scheduling residents and managing resident issues, oversaw student teaching and he was co-director of the Emergency Medicine Student Club.

Board certified by the American Board of Emergency Medicine, Dr. Radford is also a member of the American Academy of Emergency Medicine. He is also an instructor at the University at Buffalo School of Medicine.

Dr. Radford earned his medical doctorate from the University at Buffalo School of Medicine and was honored with the Society of Academic Emergency Medicine Award for Excellence in Emergency Medicine. He also earned a bachelor’s degree from the University at Buffalo and graduated from St. Francis High School in Athol Springs, NY.

He has also been published, submitting a chapter on shock to the Handbook of Emergency Medicine, and case reports on MDMA overdose and emergency airway management.