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Customized Approach

Every client is unique. That’s why Exigence develops customized solutions.

Prior to partnering with Exigence, many hospitals face some or all of the following Emergency Department challenges:

• Physician recruitment and retention
• Physician leadership
• Medical staff trust and respect
• Throughput
• Patient waiting time
• Patients leaving without being seen
• Patient satisfaction
• Patient safety and risk management
• Quality of care
• Utilization of ancillary/support services
• Community perception, negative brand equity
• Profitability

Based on your unique set of challenges, Exigence creates a detailed action for each hospital partner. We clearly outline issues, goals, benchmarks, timelines, roles and responsibilities.

Our approach includes:

• Invested leadership: Exigence Medical Directors are stakeholders; each hospital is assigned a dedicated practice manager; hospital administrators have direct access to Exigence senior officials
• Focus on your “Top Ten” ED concerns and creation of a detailed action plan to address and correct these concerns
• Evaluation of the existing provider team; establishment of expectations and plans of improvement or replacement
• Mutual development of objective, measurable performance and quality benchmarks that are aligned with provider incentives
• Focus on risk management and patient safety through aggressive risk audits, assessments and action plans for improvement